ElasticOps Copilot

🚀 Getting Started

ElasticOps Copilot is an intelligent support automation platform powered by Elasticsearch. It automatically detects incidents, triages tickets, and provides AI-assisted resolutions.

Inbox

View active incidents and open tickets. Detect error spikes automatically.

Search

Hybrid search across KB articles and tickets with BM25 + vector similarity.

Copilot

Evidence-gated actions with real-time citations. Test incident detection and ticket triage.

Dashboard

View operational metrics, KPIs, and efficiency gains across all workflows.

⚡ Key Features

ES|QL Spike Detection: Automatically detect error spikes in application logs using Elasticsearch Query Language
Citation-Gated Actions: Enforce evidence-based automation - requires ≥2 citations before writing to prevent hallucinations
Intelligent Triage: Auto-classify tickets with semantic understanding using BM25 text search and kNN vector similarity
Deduplication: Prevent duplicate tickets using vector similarity scoring (threshold: 0.95) across ticket embeddings
Hybrid Search: Combine BM25 keyword matching and kNN vector search for best retrieval results
Resolution Retrieval: Match problems to proven solutions from knowledge base and historical resolutions
MCP Server Integration: Model Context Protocol endpoint for Elastic Agent Builder with JSON-RPC 2.0
Complete Audit Trail: Full workflow observability with ops-runs timeline and confidence scores